cj999 Terms and Conditions

1 Introduction and Definitions

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These terms and conditions ("Terms") form a legally binding agreement between cj999 ("Platform", "we", "us") and each registered member ("User", "you") who uses our website and services. By creating an account on cj999.cam or using any of our services, you are considered to have read, understood, and accepted all sections of these Terms.

Definitions

The meanings of key terms used in these Terms are given below:

• "Platform" refers to the cj999.cam website, mobile interface, and all associated digital services.
• "Account" refers to your personal profile registered on the Platform.
• "Real Money" refers to any financial transaction conducted in actual currency (Bangladeshi Taka, ৳).
• "Bonus" refers to any promotional credit, free spins, or rewards granted by the Platform.
• "Wagering Requirement" refers to the condition requiring a specified amount to be wagered before bonus funds can be withdrawn.
• "KYC" (Know Your Customer) refers to the identity verification process.

2 Account Registration and Identity Verification

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To open an account on cj999, you must provide accurate and complete information. Each individual may register only one account. Creating multiple accounts by the same person is strictly prohibited and may result in all accounts being permanently closed and balances being forfeited.

Registration Requirements

• The name, mobile number, and identity document details provided at registration must be genuine and valid.
• Keeping your account password confidential is your own responsibility; do not share your password with anyone else.
• If your account details change (phone number, payment method), you must notify the support team immediately.
• An account may only be used by the account holder — allowing third parties to use it is prohibited.
• The payment method (bKash, Nagad, Rocket, Upay) provided at registration must belong to the user.

KYC Verification

We reserve the right to verify your identity at any time. You may be asked to submit KYC documents (a copy of your national ID or passport) before a withdrawal is processed or when transactions exceed a specified amount. Withdrawals may be temporarily placed on hold until verification is complete.

3 Age Verification and Eligibility

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cj999 provides services only to residents of Bangladesh who are at least 21 (twenty-one) years of age. We may request proof of age (national ID, birth certificate, or passport) at the time of registration or at any later stage.

Ineligible Persons

The following individuals are not considered eligible to use cj999:

• Those under 21 years of age.
• Those who are already enrolled in a self-exclusion program.
• Those placing bets while in an impaired state (under the influence of substances or due to a mental health condition).
• Those whose previous account was closed due to fraud or a violation of the rules.

Providing false information about your age is a serious offence. In such cases, the account will be closed immediately and all winnings earned will be forfeited.

4 Deposit and Withdrawal Policy

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All financial transactions on cj999 are conducted in Bangladeshi Taka (৳). We support Bangladesh's most widely used mobile banking methods for secure and fast payments.

Supported Payment Methods

We currently accept the following payment methods: bKash, Nagad, Rocket, and Upay.

Deposit Rules

• The minimum deposit amount is ৳100 (by any method).
• Deposits are generally credited to your account instantly.
• The mobile banking account used for depositing must be registered in your name.
• Using a third-party payment account is strictly prohibited.
• If a deposit is delayed due to technical reasons, please contact live chat immediately.

Withdrawal Rules

• The minimum withdrawal amount is ৳1,000.
• Standard withdrawal processing takes between 10 and 45 minutes.
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals may be placed on hold if KYC verification has not been completed.
• Withdrawals cannot be made if an active bonus wagering requirement has not been met.

5 Bonuses and Promotional Offers

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cj999 offers bonuses for its members. Each bonus has specific terms that are detailed on the relevant promotions page.

Welcome Bonus

New members will receive a 100% match bonus on their first deposit, up to ৳20,000. The wagering requirement for this bonus is 15x (fifteen times). That means if you deposit ৳10,000, you will receive a ৳10,000 bonus, and the bonus funds can be withdrawn after placing a total of ৳150,000 in bets.

General Bonus Terms

• Each bonus has a set validity period; if the wagering requirement is not met within the specified time, the bonus will be cancelled.
• It may not be possible to activate multiple bonuses at the same time — please check the specific rules for each offer.
• Winnings from bets placed with bonus funds also cannot be withdrawn before the wagering requirement is met.
• Using multiple accounts to claim bonus benefits, or systematically attempting to meet bonus conditions, is considered fraud.
• No bonus can be converted to cash or transferred.
• cj999 reserves the right to modify, suspend, or cancel any bonus offer at any time.

VIP Cashback Program

Regular members can participate in our VIP program. Weekly cashback is determined by tier: up to 0.2% at Bronze level, up to 0.5% at Silver level, up to 0.8% at Gold level, and up to 1.0% weekly cashback at Platinum level.

6 Betting and Gaming Rules

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All games and betting markets offered on cj999 are operated through reliable and accredited software providers. We are always committed to ensuring fair play.

General Game Rules

• Each game has its own applicable rules. Please read the rules of the relevant game before playing.
• If a game is left incomplete due to a technical issue (network disconnection, server problem), the system's record will be considered final.
• We reserve the right to correct or void any odds or results that were displayed incorrectly due to a technical error on the Platform.
• In sports betting, if a match is cancelled or rescheduled, the stake for the relevant bet will be refunded.
• Exploiting any error or bug in the game software to gain an unfair advantage is strictly prohibited.

Sports Betting Rules

• Live betting odds may change in real time. The odds applicable at the time a bet is confirmed are final.
• Markets for BPL, IPL, T20 World Cup, and other tournaments will be settled based on the official results of the relevant tournament.
• Once a bet is confirmed, it cannot be cancelled (requests in special circumstances can be made via live chat).

7 Prohibited Activities

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The following activities are strictly prohibited in order to maintain a fair and safe environment on cj999:

• Creating multiple accounts or using another person's account.
• Bonus abuse — systematically placing bets with the aim of strategically meeting bonus conditions.
• Attempting to make unauthorised modifications to game software, the app, or the website.
• Using automated software, bots, or scripts to place bets or play games.
• Conducting money laundering or illegal financial activities through the Platform.
• Unauthorised collection or use of other members' personal information.
• Attempting to unfairly influence game outcomes in collusion with others.
• Any attempt to breach the Platform's cybersecurity.

Involvement in any of the above activities will result in permanent account closure, forfeiture of balance and winnings, and legal action where applicable.

8 Account Suspension and Closure

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cj999 reserves the right to temporarily or permanently close any account without prior notice in the following circumstances:

• Violation of any section of these Terms.
• Providing false or fraudulent information.
• Suspicious or fraudulent financial transactions.
• Failure to complete KYC verification or failure to cooperate.
• Suspicious activity related to money laundering.
• Bonus abuse through multiple accounts.

Voluntary Account Closure

If you wish to close your account yourself, please submit a request via 24/7 live chat or by email at [email protected]. Any pending withdrawals will be completed before closure (subject to wagering requirements being met).

Self-Exclusion

As part of responsible gaming, you can activate self-exclusion for a set period (1 month, 3 months, 6 months, or permanently). During this period, access to the account will not be possible and new accounts cannot be created.

9 Privacy and Data Protection

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cj999 places the highest importance on the privacy of your personal information. We keep your information secure using SSL encryption and modern data protection technology.

Your personal information is used only for the purposes of providing services, identity verification, and regulatory compliance. We do not sell your information to any third party without your consent. For more details, please read our Privacy Policy.

Use of Cookies

Our website uses cookies to improve your browsing experience. Continuing to use the Platform means you consent to the cookie policy.

10 Limitation of Liability

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cj999 will not be held responsible for any financial or other losses in the following cases:

• Loss of a game or bet due to internet disconnection.
• Any issues caused by problems with your device or software.
• Delayed transactions due to disruption of third-party payment provider services.
• Losses resulting from account credentials (login, password) falling into someone else's hands.
• Personal, family, or financial harm resulting from gambling.

In the event of a technical error, cj999's liability will be limited to the amount of the directly affected transaction only.

11 Responsible Gaming

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cj999 places the highest priority on responsible gaming. We believe that gaming is a form of entertainment — not a source of income. We encourage you to follow the steps below:

• Set daily, weekly, or monthly deposit limits.
• Stop playing if you lose more than a set amount.
• Activate self-exclusion if you notice signs of problem gambling (such as placing larger bets to chase losses).
• Try not to use gaming as a substitute for spending time with family and friends.

For more information and support, visit our Responsible Gaming page or contact us directly via 24/7 live chat.

12 Changes to Terms and Applicable Law

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cj999 reserves the right to change, amend, or update any part of these terms at any time. For significant changes, we will try to notify members via email or through the platform.

Continuing to use the platform after updated terms have been published means you agree to the new terms. If you do not agree to the new terms, please request to close your account.

Contact

For any questions or complaints regarding these terms, please contact us via our 24/7 live chat service or at the email address [email protected]. Our Bengali-speaking support team is always ready to assist you.